This Privacy Policy aims to inform you about how we, as the data controller, handle your personal data, as well as about your rights to control these activities.
Personal Data
Personal data means any information relating to an identified or identifiable natural person (such as email address, full name, address, age, date of birth, phone number, etc.).
Types of Personal Data We Collect
We collect only the data you provide us: name, address, email address, phone number, or company information, in order to carry out our business activities.
Ways in which your personal data may become part of our database include:
- Exhibitions
- Business cards
- Direct visits
- Recommendations
- Business partnership registrations
- Contract signing
- Newsletter/promotional subscription
- Warranty registration
- Online shop registrations
- Purchasing goods
- Submitting complaints
- Publicly available information
- Any other lawful means
Use and Storage of Personal Data
Main purposes for processing your personal data include:
- Order and contract fulfillment
- Providing advisory services
- Email marketing
- Multimedia messages
- Telephone communication
- Postal communication
- Business negotiations
The personal data we collect allow us to inform you about our latest products, promotions, news, upcoming events, changes to our terms and company policies, as well as for internal analysis and control. If you no longer wish to receive such information, you may unsubscribe at any time.
We have implemented administrative, technical, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Employees of DNK by ART-TERRA PROMIDŽBA j.d.o.o. are obliged to follow these protective measures, and access to data is strictly limited to those who require it for their duties.
In cases where your data is transferred to third-party service providers (such as payment providers like CorvusPay), ART-TERRA PROMIDŽBA j.d.o.o. ensures full contractual and technical protection in compliance with industry standards (PCI DSS Level 1, SSL encryption).
Your personal data will be retained only for as long as necessary to achieve the purpose of processing, but no longer than required by law. After this period, the data will be permanently deleted.
We do not process data of minors under the age of 18 without explicit consent from a parent or legal guardian.
Use of Cookies
DNK by ART-TERRA PROMIDŽBA j.d.o.o. uses cookies to enable essential website functionality, enhance the user experience, and deliver personalized advertisements.
- Account setup and identification
- Improved shopping experience
- Remembering items in your shopping cart
- Displaying relevant ads based on your interests
- Remembering products you previously viewed
What are cookies? Cookies are small files stored on your browser (e.g., computer, tablet, or phone). They do not store personal data, cannot damage your files, or increase virus risks.
Types of cookies:
Strictly Necessary Cookies – required for the site to function.
Performance Cookies – collect usage information to improve structure and content.
Functionality Cookies – remember preferences such as language or login details.
Advertising Cookies – deliver personalized ads and measure campaign effectiveness.
You may manage or delete cookies in your browser settings. If disabled, some website features may not function properly.
Social Networks
DNK by ART-TERRA PROMIDŽBA j.d.o.o. is not responsible for personal data appearing on third-party social networks such as Facebook, Instagram, YouTube, TikTok, Twitter, etc. Please read the terms and conditions of those platforms carefully.
Your Rights
You have the right to:
- Check the accuracy, completeness, and currency of your personal data
- Request correction, deletion, or blocking of your personal data
- Object to the processing of personal data for marketing or newsletter purposes
Contact for Questions
If you wish to exercise your rights or have any questions regarding the processing of your personal data, you may contact us via:
- Phone: +385 91 797 5436 | +385 91 110 3094
- Email: shop@dnk-d-sign.com | dnk.masarykova@gmail.com
- Mail: ART-TERRA PROMIDŽBA j.d.o.o., Vijenac Frane Gotovca 8, 10000 Zagreb, Croatia, EU
Validity and Updating of the Privacy Policy
This Privacy Policy may be updated from time to time. In the event of changes, we commit to informing you promptly through our website.
